Kip Jon · Leadership coach and applied behavioral scientist

The people side of something important isn’t working, or won’t be ready in time.

That’s when I get called in. I help leaders and teams change the behaviors that get in the way of the work, even after they’ve been told, trained and shown what to do.

Sound familiar?

  • Training didn’t change anything.People know what to do. They’re not doing it.
  • Your managers have become the bottleneck.They solve problems and take over their people’s work instead of developing them.
  • The tools aren’t being used.You’ve invested in AI and the training to go with it, and people still work the old way.
  • A new team has to deliver before it’s ready.Specialists brought together faster than anyone agreed how they’d work.
  • Two teams that need each other have stopped talking.Decisions stall and work gets duplicated.
  • Trust is broken.After a strike, restructure or layoffs, people won’t speak openly or back anything new.

How I help

I work out what’s keeping the problem in place, then work directly with the leaders and teams responsible for changing it.

The work combines consulting, coaching and practical teaching, with support while the changes are put into everyday practice. Sometimes that’s one-to-one with managers, sometimes it’s their whole team, usually both. Either way the change shows up on a normal Tuesday, not just in a workshop.

Clients have seen stronger customer engagement, greater willingness to take on demanding work, closer collaboration between teams, and problems raised early enough to solve them.

Programs

When you want to start on something real rather than a proposal.

A Working Session

Half a day with your management team. They bring the problems they are actually dealing with and we work them live. You get a short summary of what I saw and what I would prioritize.

What changes: the team leaves with practical next steps on a problem they are facing right now.

How it works →

When the same performance problems keep coming back after you have addressed them.

The Engagement

Eight to twelve weeks. I work out what is holding the problem in place, then work directly with the people involved while they change it.

What changes: two or three specific behaviors are different, and you have a practical way to see whether they are sticking.

How it works →

When your managers are still doing the work instead of developing their people.

The Heart of Leadership

Six months. One-to-one coaching for each manager, plus sessions with their team, assessed before and after.

What changes: managers develop instead of fixing, give feedback that lands, and the team takes more ownership.

How it works →

All three are adapted to your team’s size, schedule and priorities. Sales teams can add sessions on customer conversations, and focused work on feedback and difficult conversations can be built into any of them.

Results

A global pharmaceutical company brought me in for one national sales meeting. It turned into two years of coaching for 14 sales leaders and training for 180 reps. Two years on, it’s still how they work.

Four leadership teams at one organization. Three more companies brought it in for theirs.

“I’ve been a B2B sales leader for a long time, most training on the market is a flash in the pan leading to nominal improvement. Kip’s root-cause focused, no-nonsense yet relatable approach with research backed strategies is different, efficient and impactful.”
Matt DesBrisay, B2B sales leader
Read the client stories →
Organizations I’ve worked with
  • AstraZeneca
  • AbbVie
  • Pepsi
  • The Home Depot
  • Ford
  • RE/MAX
  • YMCA
  • BGC Canada
  • M.A.G.I.C Clinic
  • Vibrant City Events
Kip Jon

About

Applied behavioral scientist and award-winning executive coach. More than 20 years working with leaders on what sits underneath behavior.

About Kip →

Book a 30-minute call

Tell me what needs to change. We’ll talk about what’s happening, what you’ve already tried, and whether I can help.

Book a call →